SHIPPING & RETURNS

My order is a gift, can the order exclude pricing/invoice?

Orders ship with a packing slip, we do not include an invoice or pricing information for our online store orders – unless requested

I would like my order to arrive quickly. Can it be expedited?

If you would like your order to be expedited to arrive earlier than ground shipping would allow, please Email our office at info@dmtvapepennearby.com

and arrangements can be made for overnight, 2nd or 3rd day shipping via UPS.

How much is shipping?

Shipping charges are calculated and charged by UPS and vary depending on distance and weight. A shipping quote will be provided of each order before it is placed.

2. Refund & Return Eligibility

Because we sell perishable and sensitive products, we do not accept returns once an order has been shipped. However, we may issue a refund or reshipment under the following conditions:

✅ Lost Packages: If your package is lost in transit and tracking does not show delivery.
✅ Seized Shipments: If your package is seized by customs (only applicable for select international orders).
✅ Wrong or Damaged Order: If you receive an incorrect or damaged item, we will review your case for a replacement or partial refund.

🚫 We do NOT offer refunds or reshipments for:

• Incorrect address provided by the customer
• Delays caused by the postal service
• Change of mind after placing an order
• Orders marked as “Delivered” in tracking

Do you ship truffles and other fresh mushrooms?

Yes, we can ship fresh products including mushrooms and truffles only domestically and overnight. Keep in mind that next day air shipping is costly and the price of shipping can sometimes be greater than the price of the product itself. Fresh mushroom overnight orders are special orders that must be placed through our warehouse store. You can Email us at info@dmtvapepennearby.com for more info.

Do you ship internationally? What about Hawaii/Alaska/Puerto Rico?

Yes, we do ship internationally. Our dried or processed mushrooms can be shipped to Canada, Europe, Australia, South America. However, our growing kits are considered agricultural products, and we are able to ship to those regions.

Do you sell wholesale?

Yes. Far West Fungi mushrooms are served at some of the finest Bay Area restaurants. To request a wholesale account, please fill out the form and return it toInfo@dmtvapepennearby.com